Yes, 10 STARS! from China to US took 10 days, box was a little beat up but the doll arrived in excellent condition! Great packaging, she is heavy just as advertised, which makes her more realistic, all details of the process went like clockwork! Quality is amazing! more lifelike than I imagined. Your customer service is an asset to your company! great service, VERY PLEASED with purchase and will be a dedicated customer for any other needs in the care of the doll and accessories.