Yes, the vendor is reliable. A wonderful doll. First class service, just like ordering from a friends house. I received the best doll I could have gotten for the money I wanted to spend. The body is firm, but soft where it needs to be (super soft vagina, butt and thighs, matte finish on the face, implanted eyebrows), very stylish and doesn’t feel like a blow up doll. She is so beautiful that I decided not to hide her. Everyone loves her 🙂